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No Worries Protection Plan
|CANCELLATION WAIVER & INSURANCE PLAN|
Payment of a per person cancellation waiver fee ("Waiver Fee") to Collette Vacations at the time of booking guarantees a full refund of all payments (including deposits), except the Waiver Fee itself, for travel arrangements in case of cancellation of your travel plans for any reason prior to the day of departure. The Waiver Fee with air only covers airline tickets that you purchase from Collette Vacations. Exception: If you originally purchased non-refundable airline tickets, the Waiver Fee does not provide a refund for any such non-refundable airline tickets in the event of a cancellation. This air ticket is covered by Collette Vacations' travel protection plan under Part B, if you cancel your trip for covered reasons (see Part B for more details).
Cancellation waiver protects you from penalties in the event you have a need to cancel your entire inclusive vacation package up to the day prior to departure. Cancellation waiver does not indemnify you from penalties if you chose to cancel partial tour components or air. If you chose to partially cancel your vacation, you will be responsible for a revision fee as well as any penalties that are incurred at the time of the cancellation.
The Waiver Fee does not cover any single supplement charges which arise from an individual's travelling companion electing to cancel for any reason prior to departure. In this case, the single supplement will be deducted from the refund due to the person who cancels. Division of any such single supplement charge between the two or more companion clients involved is solely their responsibility. If insufficient funds are deducted from the cancelling client, the travelling client will be charged the remaining portion of the single supplement charge. Payment of the Waiver Fee (if chosen) must be received by Collette Vacations with your deposit at the time of booking.
The Waiver Fee is non-transferable and valid for each applicant (paying client) only. Collette Vacations assumes no responsibility for and cannot and will not be held liable for any wrongful, negligent or unauthorized acts or omissions of any travel agent or travel agency other than that of Collette Tours Canada, Ltd. and its own employees, directors and officers.
On tour, travel protection benefits may be purchased and can provide coverage if you: must interrupt your trip or return home early for a covered reason; incur medical expenses for a covered sickness or injury; need medical assistance or evacuation; suffer a baggage loss or delay; or are delayed on tour for 12 hours or more for a covered reason.
Following is a schedule of coverages and benefits provided.
PART B CONDITIONS & LIMITATIONS
Certain exclusions and limitations apply and are detailed in the Certificate of Coverage, which is available at www.tripmate.com/wpCN426C. For example, coverage does not apply to: any sickness or condition of you, a Travelling Companion, a business partner or an immediate family member travelling with you that existed during the 90 days prior to the effective date of the coverages (this exclusion is waived if your coverage plan payment is received by Collette Vacations within 7 days of your initial deposit/payment for your trip and you are not disabled from travel at the time your plan payment is received), suicide, normal pregnancy, war or any act of war, mental or nervous disorders. A "Travelling Companion" is defined as a person booked to share accommodations in the same room with you during your trip. Sickness or injury must require care by a physician and must commence while the travel protection plan is in effect for you. This plan does not cover a loss that results from an illness, disease, or other condition (of you, an immediate family member, Travelling Companion or business partner), event or circumstance which occurs at a time when this plan is not in effect for you.
Part B of the plan is underwritten by:
Northbridge General Insurance Corp., Toronto, Ontario
Where to Present Part A Claims
To request a refund under the Waiver Fee, please call Collette Vacations and send any unused airline tickets to:
All Inquiries and Claims under Part B should be reported to the Plan Administrator:
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|PRICING FOR THE NO WORRIES TRAVEL PROTECTION PLAN|
CANCELLATION WAIVER & TRAVEL PROTECTION PLAN PRICING (Per Person) Land Only Clients:
Air Inclusive Clients (Collette Flex Airfare purchased through Collette Vacations®)
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